Information We Collect:

We may collect information that you voluntarily provide to Image Tours, including your name, mailing address, email address, telephone number, travel preferences, brochure requests, reservation information, and other information you provide when completing a form, contacting us, or booking a tour.

When you visit www.imagetours.com, we may also automatically collect certain information through cookies, pixels, tags, and similar technologies. This information may include your IP address, browser type, device type, referring website, pages viewed, links clicked, and other information about how you interact with our website.

How We Use Information:

Image Tours may use the information we collect to:

• Respond to inquiries and brochure requests;
• Process and service tour reservations;
• Provide customer service and travel-related communications;
• Operate, maintain, and improve our website;
• Understand how visitors use our website;
• Measure the effectiveness of our marketing and advertising;
• Deliver and improve advertising that may be relevant to you;
• Create advertising audiences and measure conversions; and
• Protect our website, customers, and business from fraud, misuse, or security threats.

Cookies, Pixels, Tags, and Analytics:

Image Tours uses cookies, website pixels, tags, and similar technologies to understand how visitors interact with our website and to help improve the user experience.

We may use analytics and advertising services provided by third parties, including Google and Meta. These services may collect information about your visits to our website and your interactions with our advertising.

Information collected through these technologies may be used for website analytics, advertising measurement, attribution, audience creation, retargeting, and improving the effectiveness of our marketing.

Advertising and Retargeting:

We may use information collected through our website, including information collected through cookies, pixels, and similar technologies, to deliver advertisements on third-party websites and platforms.

This practice, sometimes referred to as retargeting or remarketing, allows us to show advertising to people who have previously visited or interacted with Image Tours.

Third-party advertising platforms may use information collected through their technologies in accordance with their own privacy policies and settings.

Advertising Measurement and Enhanced Conversions:

Image Tours may use information you voluntarily provide through our website, such as your email address, telephone number, name, or mailing address, to help measure the effectiveness of our advertising.

Where applicable, this information may be securely hashed before it is transmitted to advertising and analytics service providers, such as Google, for advertising measurement, conversion attribution, and related measurement purposes.

These service providers may compare hashed information with information associated with their users to help determine whether an advertisement contributed to a website interaction, brochure request, inquiry, reservation, or other conversion.

Image Tours does not provide this information to other businesses so that they can independently market their own products or services to you.

Audience Creation for Advertising:

Image Tours may use information collected through our website to create advertising audiences.

These audiences may help us reach people who have previously interacted with Image Tours or identify audiences that may be interested in Image Tours' escorted European tours.

We may use advertising platforms such as Google and Meta to create or use these audiences, subject to their applicable privacy requirements and user controls.

Third-Party Service Providers:

Image Tours may use third-party companies to provide services on our behalf, including website hosting, analytics, advertising measurement, email communications, reservation processing, payment processing, technology services, and other business functions.

These service providers may receive information as necessary to perform services for Image Tours and may process that information subject to applicable contractual, security, and privacy requirements.

Your Cookie and Advertising Choices:

Most web browsers allow you to control or delete cookies through browser settings. Blocking certain cookies may affect the operation or functionality of portions of our website.

Google, Meta, and other advertising providers may also offer account and advertising settings that allow users to control certain types of personalized advertising.

Where required by applicable law, Image Tours will obtain consent before using certain cookies, advertising technologies, or user-provided information for advertising or measurement purposes.

You may also contact Image Tours regarding questions about the use of your personal information.

Email and Marketing Communications:

If you request information from Image Tours or choose to receive marketing communications, we may communicate with you by email regarding Image Tours tours, travel information, promotions, or related services.

You may unsubscribe from promotional email communications by using the unsubscribe option provided in those communications.

Unsubscribing from promotional messages will not prevent Image Tours from sending communications that are necessary to service an existing reservation or respond to a request you have made.

Security:

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention:

Image Tours retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, and protect the rights and interests of Image Tours and its customers.

Your Privacy Rights:

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request information about personal information we maintain about you, request correction or deletion of certain information, or object to certain uses of personal information.

Requests regarding personal information may be submitted using the contact information below. Image Tours may need to verify your identity before completing certain requests.

Communications from Image Tours:

Once you book a tour with Image Tours, if you provide your phone and/or email address to Image Tours, you are providing consent to Image Tours to communicate with you regarding travel related communications for the following: 14 days prior to travel, the duration of your tour, and up to 14 days after your tour concludes. This communication may be via call, text, and/or email.

Children's Privacy:

The Image Tours website and services are not directed to children under the age of 13, and Image Tours does not knowingly collect personal information from children under 13 through its website for advertising purposes.

Updates to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the updated Privacy Policy will be posted on this page and the "Last Updated" date will be revised.

Contact Us:

If you have any questions or concerns about our privacy practices or would like to make a privacy-related request, please contact us via email at [email protected] or via telephone at 1 (800) 964-3170.